Questions about an order, a formula or an ingredient. We answer the same working day, Monday to Friday.
support@agelytix.com
Hours
Monday to Friday, 9am to 5pm Eastern. Messages sent over the weekend are answered on Monday.
Before you write in
- Order questions move faster with the order number in the subject line.
- Shipping and delivery questions are usually answered on the shipping policy page.
- Returns are covered on the refund and returns page, including how to start one.
Returns address
Do not send a return without contacting us first. We will confirm the address and give you a reference so the refund can be matched to your order.
Wholesale and press
Use the same inbox and put wholesale or press in the subject line.