This policy explains what we collect, why, and what you can ask us to do about it.
What we collect
- Information you give us: name, email, shipping and billing address, phone number, and order history.
- Payment information, which is handled by our payment processor. We never see or store full card numbers.
- Technical information: IP address, browser, device and pages viewed, collected through cookies and similar technologies.
Why we collect it
To process and ship orders, to answer support requests, to prevent fraud, to improve the store, and, where you have opted in, to send marketing email.
Cookies
We use cookies to keep your cart working, to remember preferences and to measure how the site is used. You can block cookies in your browser, though parts of the checkout may stop working if you do.
Who we share it with
Service providers who need it to do their job: payment processors, shipping carriers, email and analytics providers. We do not sell personal information.
Marketing
You can unsubscribe from marketing email at any time using the link in any message. Order and shipping notifications are transactional and are sent regardless.
Your rights
You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email support@agelytix.com and we will respond within 30 days. Some information has to be retained for tax and accounting reasons.
Children
This site is not directed at anyone under 18 and we do not knowingly collect information from minors.
Security
The site runs over an encrypted connection and access to order data is restricted to staff who need it. No system is perfectly secure, so we cannot guarantee absolute security.
Changes
We will post any update to this policy on this page with a new date.
Contact
support@agelytix.com