Shipping policy
Ships same day if ordered before noon EST. Orders placed after noon EST ship the next business day.
Where We Ship
We ship within the United States only. We do not ship internationally, and we cannot ship to APO/FPO addresses or freight forwarders.
Processing Time
Orders placed Monday through Friday before 12:00 PM EST are processed and shipped the same day. Orders placed after 12:00 PM EST, on weekends, or on federal holidays are processed the next business day.
Transit Time
All orders ship via UPS 3 Day Select. Delivery occurs within 3 business days of shipment. Weekends and holidays are not counted as transit days.
Example: An order placed Monday at 10:00 AM EST ships Monday and arrives by Thursday. An order placed Friday at 3:00 PM EST ships Monday and arrives by Thursday.
Tracking
A tracking number is emailed to you once your order leaves our facility. Please allow up to 24 hours for tracking to update in the UPS system.
Delivery Delays
We are not responsible for delays caused by UPS, weather, or other carrier disruptions outside our control. Once a package is handed to UPS, delivery timing is subject to their network.
Incorrect Addresses
Please verify your shipping address at checkout. Packages returned due to an incorrect or undeliverable address will be reshipped at the customer's expense.
Lost or Damaged Packages
If your package arrives damaged or does not arrive within a reasonable window after the expected delivery date, contact us and we will work with UPS to resolve it.
Questions
Reach out to our support team with your order number and we'll help.